Call Center

Our expertise extends to setting up Toll Free helplines and customer contact center for various State Government Departments of Uttar Pradesh. Our Call Center is designed and developed
to provide the full range of services applicable for Inbound Call Centers. We are staffed with trained Manpower delivering excellent customer service with courteous call agents.

The full range of services provided are:
  • Information support invoicing support services .
  • Delivery information and status support.
  • Customer support solutions.
  • Business feedback.
  • Customer opinion.
  • Product survey.
  • Delivery information support.
  • Invoicing and order filling solutions.
  • Research and survey support.
  • Event management support.
  • Collections support.

Madhyanchal Vidyut Vitaran Nigam Ltd - Lucknow

Madhyanchal Vidyut Vitran Nigam Ltd. is a company incorporated under the Companies Act, 1956 and having its registered office at 4-A, Gokhle Marg, Lucknow, for carrying out the business of Distribution of electricity within the Area of Supply. Area of supply will include following districts of the State of Uttar Pradesh: Budaun, Bareilly, Pilibhit, Shahjahanpur, Lakhimpur, Hardoi, Sitapur, Unnao, Bahraich, Shrawasti, Balrampur, Gonda, Barabanki, Rae Bareli, Ayodhya, Sultanpur, Ambedkarnagar, Lucknow And Amethi. MVVNL started functioning as an independent Distribution company in July 2003. Toll Free Number : 1912.

Irrigation Department

Irrigation includes a network of major and minor canals from Indian rivers, groundwater well based systems, tanks, and other rainwater harvesting projects for agricultural activities. Lodge your complaint regarding Tube-wells and Canals at our Toll Free Number : 18001805450

Paschimanchal Vidyut Vitran Nigam Limited

Pashchimanchal Vidyut Vitran Nigam Limited came into existence in July, 2003 as subsidiary company of UPPCL. The Discom covers in its jurisdiction the areas of District Meerut, Baghpat, Ghaziabad, Gautambudh Nagar, Bulandshahar, Hapur, Muzaffarnagar, Saharanpur, Shamli, Bijnor, Moradabad, Sambhal, J.P. Nagar and Rampur. The Discom comprises of 06 distribution zones based at Meerut, Ghaziabad, Bulandshahar, Noida, Saharanpur and Moradabad and each is headed by an officer of the rank of Chief Engineer. The total number of Distribution Circles and Divisions in Different Zones are 29 and 95 respectively along with 29 nos. of Test Divisions. Besides there is 01 circle for store and 02 circle each for works and Civil Construction works under direct control of the Discom Head Quarter. The Discom comprises more then Sixty Six Lacs of consumers with annual Revenue of around Rs. 16700 Crores in FY2019-20. PVVNL has 1329 of Secondary sub-stations with an installed capacity of 18944 MVA. The total number of distribution transformers are 516497 with installed capacity of 27759 MVA Toll Free Number : 1912

Transport Department

The Transport Commissioner's Organisation (TCO) deals with various transport related matters like driving licenses, registration of motor vehicles, grant and renewal of permits, collection of taxes / fees, and all the other regulatory and enforcement functions assigned to it under provisions of the Motor Vehicles Act, 1988, and functions through its headquarters at Lucknow, and RTO & ARTO offices spread all across the state. Call us Toll Free Number : 18001800151.

Lucknow Covid Command Center

A COVID call center is a facility established to handle incoming calls related to the COVID-19 pandemic. These call centers serve as a point of contact for individuals seeking information, guidance, or assistance regarding COVID-19.The main purpose of a COVID call center is to provide accurate and up-to-date information about the virus, its symptoms, testing procedures, vaccination, quarantine guidelines, and other related topics. Call center operators are trained to address common inquiries, offer guidance on appropriate actions, and provide reassurance to callers. The main purpose of a COVID call center is to provide accurate and up-to-date information about the virus, its symptoms, testing procedures, vaccination, quarantine guidelines, and other related topics. Call center operators are trained to address common inquiries, offer guidance on appropriate actions, and provide reassurance to callers. Call us Toll Free Number : 4523000.

State Urban Development Agency

The Formation of the regime of Urban employment and poverty allegation program in U.P. under State Urban Development Agency (SUDA) in mandate no. 111A/11-7-90 dated 06 nov 1990 for the implementation of the program Nehru Rojgar Yojna (N.R.Y.) and Urban Basic Services for Poor (U.B.S.P.), whose registration under the Societies Registration Act was -1860. Swarna Jayanti Urban Employment agencies involved in planning and implementation of various schemes and programs of the Urban Basic Services For Poor, aunshravan and financial resources remains an apex institution for availability . Call Us Toll Free Number : 1800-1800-155

Lucknow City Transport

Lucknow City Transport Service Ltd. is a city based service under JnNURM scheme of Government of India which operates primarily in the city of Lucknow. It covers the entire city and is used by daily commuters. Lucknow City Transport Service Ltd. has 15 A/c, 30 Non A/c low Floor Marcoplo Buses, 90 Tata Buses and 125 Mazda Buses, totaling 260 buses. Lucknow City Transport Service Ltd. Helpline provides Toll Free Number : 1800-180-5014

Previous Helpline

  • Uttar Pradesh National Health Mission
  • One District One Product
  • Uttar Pradesh State Road Transport Corporation
  • Noida Metro Rail Corporation Limited
  • National Fertilizers Limited
  • Legal Call Center Services
  • Kanpur City Transport Services Ltd.
  • Kanpur Covid Command Center
  • Food and Civil Supplies Department, Uttar Pradesh
  • Pradhan Mantri Krishi Sinchayee Yojana
  • Mission Shakti
  • Electricity Call Center
  • Uttar Pradesh State Road Transport Corporation